Shipping policy

1. Shipping Methods and Timeframes

At TONY G, we are dedicated to delivering the latest fashion to your doorstep in a convenient and timely manner. We offer free standard shipping for all orders, ensuring that you can enjoy our products without any additional shipping costs:

  • Standard Shipping: Orders typically arrive within 4-8 business days.
  • International Shipping: Delivery times vary depending on the destination and may take 7-14 business days.

Please note that these timeframes are approximate and may vary during peak seasons or due to unforeseen events.

2. Order Processing

Orders are typically processed within 2-3 business days. Once your order is processed, you will receive a confirmation email with tracking information. Please ensure that your shipping address is accurate, as we cannot be held responsible for orders sent to incorrect addresses.

3. Tracking Your Order

We provide order tracking for your convenience. You can monitor the progress of your order using the tracking number provided in your confirmation email or by logging into your TONY G account.

4. International Shipping

For international orders, additional customs and import duties may apply, depending on your location. These fees are the responsibility of the customer. TONY G is not responsible for any delays or additional costs due to customs regulations.

5. Lost or Damaged Items

While we take all necessary precautions to ensure the safe delivery of your order, we cannot be held responsible for items lost or damaged during transit. If you receive a damaged item, please contact our customer support team within 7 days of receiving your order.

6. Returns and Refunds

For information on returns and refunds, please refer to our Return Policy

7. Contact Us

If you have any questions or require further assistance regarding shipping, please feel free to contact our customer support team at: help@tonygbrand.com

8. Updates to Shipping Policy

We may update our shipping policy periodically to reflect changes in our business or shipping practices. Please check back for the most up-to-date information.

Thank you for choosing TONY G. We appreciate your business and strive to make your shopping experience as convenient and enjoyable as possible.